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You can use Remote Control to provide immediate technical support.It transmits the keyboard and mouse events from one computer to another, relaying the graphical screen updates back in the other direction, over a network.
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Remote Control, also called Remote Desktop and sometimes Virtual Network Computing (VNC), is a graphical desktop sharing system that uses the Remote Framebuffer (RFB) protocol to remotely control another computer.Day One Review – IT-Scholars Virtual LABS – System Management ĭesktop Control Configure Remote Control Type and Parameters Notification Policy Files/Processes Message with Users Agent Menu Summary.IT Scholars Kaseya Version 6.5 Last updated March, 2014